Private Ticket Guide for Online Classes

Private Ticket classes are how customers request a date for a class, either privately or as a group.

You set the minimum # of pupils needed, the days you are available each week and the time you're free. Those slots will then be available for people to request at your discretion.

Getting flexitime/private sessions set up is really easy, here is how:

Make sure you are logged into your Obby dashboard, if you need a reminder of how to do this, just click here.
Once logged in, go to the tab that says 'Classes', then press 'All'.
Select 'Manage' on the listing you want to add the ticket to.
Click the 'Manage Tickets' button on the Tickets & Pricing tile. (shown below).

When you see the Bundles & Private Booking section, press 'Private Session Settings'.
Press 'Allow Private Sessions'. This will open up the following form.

Hopefully, the minimum and the maximum number of guests is self-explanatory. The pricing is per person, so make sure that is correct too.
Then tell us what days you can run a 'Flexitime' class on and what start times can be used.
Let us know the duration of the class and the number of days notice that you need to arrange the class.
Fill in all the other details, then press 'Save Changes'.

How will this class take place?

As a live online class, you will be asked to provide a Zoom (/video chat) link when confirming a new Flexitime/Private booking. This means that you'll only need to create the link when someone makes a request with you, and once added (when prompted), the customer will automatically have access via the booking emails and account online.

Flexitime classes are a great way to offer either 1-1 class (by setting the minimum and maximum number of guests to 1), or a private group booking (by setting the minimum to your required number).

If you would like to offer both those options then we would recommend adding the group ticket in your ticket types to your class with regular dates.
Then add a new class for a private 1-1 class (adding "Private" before the class title). This gives you the option to add a little more to the private class description too!